If your business is hijacked by ransomware

15 Sep 2021 | General, Software

A lot in the news these days. Several companies affected by a ransomware attack. Malicious persons gain access to the IT systems of companies and only by paying a ransom can the systems be released again. A drama for the affected companies with an enormous impact on both financial and personal level.

How well is Qbil-Trade protected against such an attack?

Unfortunately, there is no panacea for these types of attacks. Naturally, we protect our servers and software with a solid defense system against both ransomware and malware. The security of the data within Qbil-Trade® is a continuous point of attention. From design and development to implementation of new parts. Operating system and application updates are implemented immediately. New developments, insights and technological progress force us to constantly adapt our settings.

A document has been prepared for our customers who want more information about our security measures. This document is only provided on request to authorized persons (management). Please contact Mark Ellis: mark@qbil.nl

Complaint registration in Qbil-Trade (new)

30 Sep 2020 | General, Software

Complaints registration in Qbil-Trade

Sometimes things go wrong: a rejected batch, wrong quantity, documents that are not in order … Whether it is up to your company or your supplier, it is important that the problem is solved and that it becomes clear where things go wrong.

That is why it is now possible to register complaints regarding an order in the Qbil Trade orders ‘on call’ screen. In a separate tab you can fill in a complaint form. Here you can indicate what the complaint relates to, the value and the person responsible. You can also add documents or photos. And give the complaint a status: pending or solved.

You can see the registered complaints in a report. This gives you a quick insight into what can be improved or how complaint situations can be prevented in the future.

The complaint registration module is a configuration option and is not activated by default. The module is free of charge. Contact our support department by email: support@qbil.nl to activate this module.

Interested? Then contact us at support@qbil.nl